Supporting Safer Crowds
We work across the United Kingdom and internationally.
We write the plans your event runs on.
These documents have to satisfy the agencies who assess your event and they have to be clear enough that somebody under pressure on the day can find answers quickly and easily.
Arriving at that balance is harder than it looks. It's the part of the job our people have spent their careers learning, because these documents are what everybody falls back on when the unexpected happens.
Our people are often on the ground and in Event Control while the event runs, managing the plans we’ve written.
The Event Control Room is a fast-moving, high-pressure environment, where trained professionals make the decisions that matter. Event Control is the central hub for real-time communication, decision-making, and coordination across an event. It keeps senior and operational teams connected, supporting day-to-day decisions and when needed, strategic and tactical response to incidents.
We'll always be straightforward about what we think would serve your event best.
Design the room from first principles:
who’s there and why,
how the radio channels are arranged
how a problem gets escalated, how decisions are logged,
how it all connects into wider multi-agency command
Set up alongside you, supporting you every step of the way
Run the room for you, with our experienced team managing the operation
Supply qualified, specialist event control staff to work alongside your team
Liaise with stakeholders on your behalf
Provide Controllers and Loggists
We're well versed in auditing existing arrangements: testing, assuring and, where necessary, amending plans written by others. We also run structured debriefs.
Years of experience across events of every size and shape means we can offer forensic depth of analysis, not just a checklist against best practice.
We can also test your plans on the ground from a specialist point of view and provide feedback you can act on. This might cover crowd safety, ingress and egress, the customer journey, signage and wayfinding, accessibility, or how your teams are staffed and briefed.
You’ll always get our honest view on what your event actually needs.
A debrief is only worth having if what it finds is acted on. We record what was decided and why, and carry the lessons forward into the next planning cycle. Even events we’ve supported for decades still begin each cycle with a full review, because the places around them never stand still.
An event is a team effort, and stakeholders are an essential part of that team. This includes the police, the local authority, the highways authority, transport operators and the emergency services. Earning their confidence is a craft we've spent 25 years developing. We speak for your event at Safety Advisory Groups and with every agency involved, arriving as a team they already know and trust.
